MY VEN-DENS

Welcome back, Connect Mobile.

Your account overview, recent purchases, available credit, favourites, order tracking and support activity in one place.

£

Spend This Month

£8,742

▲ 11.2% vs last month

▤

Open Orders

3

2 dispatched · 1 picking

♡

Saved Products

14

3 items recently restocked

◒

Available Credit

£12.8k

Limit £15,000

ACCOUNT STATUS

Gold Trade Account

Your account includes personalised pricing, approved credit and access to repeat-order tools.

Credit limit£15,000

Credit used£2,184

Payment terms30 Days

Account managerImran

Current Order

#VD-48291 · £2,184.20

✓

Placed17:32

✓

Approved17:34

3

PickingNow

4

PackedPending

5

DispatchedPending

Spend Overview

6 months

Mar

Apr

May

Jun

Jul

Aug

Account Notices

Updated today

3 favourites restockedWireless charging and Type-C lines are available again.

Statement readyYour latest account statement is available to download.

1 return awaiting inspectionRMA-2081 is currently with the warehouse team.

Quick Actions

Account tools

↻

Reorder

Repeat previous purchases.

▧

Invoices

Download documents.

↶

Return

Start an RMA.

✉

Support

Chat with the team.

Recent Orders

Order	Date	Items	Total	Payment	Status	Tracking
#VD-48291	10 Aug 2026	48	£2,184.20	Credit	Picking	Pending
#VD-47982	2 Aug 2026	26	£1,407.50	Paid	Delivered	DPD-982611
#VD-47442	21 Jul 2026	72	£3,860.00	Paid	Delivered	DPD-978311

PRODUCT CATALOGUE

Products

Browse products available to your account and add items directly to favourites or your next order.

Audio · VD-BT003

Bluetooth Earbuds BT003

214 in stockUniversal

Your price£8.20

Charging · VD-WLC005

Wireless Charging Pad WLC005

31 in stockWireless

Your price£6.90

Screen · VD-10D

10D Full Cover Tempered Glass

1,284 in stockiPhone

Your price£1.50

Smart · VD-SW004

VEN-DENS Smart Watch SW004

12 in stockWearable

Your price£27.50

Cable · VD-LTG01

Lightning Fast Data Cable

119 in stockApple

Your price£2.75

Charging · VD-ADP005

Fast Charging Adapter ADP-005

76 in stockUniversal

Your price£5.50

Cable · SP-TC21A-1

Type-C Fast Charging Cable Set

125 in stockUSB-C

Your price£2.40

Smart · VD-SW003

VEN-DENS Smart Watch SW003

14 in stockWearable

Your price£26.00

SAVED PRODUCTS

Favourites

Products you have saved for quick access, price checks and future orders.

Audio · VD-BT003

Bluetooth Earbuds BT003

214 in stockSaved 6 Aug

Your price£8.20

Charging · VD-WLC005

Wireless Charging Pad

31 in stockRestocked

Your price£6.90

Cable · VD-LTG01

Lightning Fast Data Cable

119 in stockSaved 2 Aug

Your price£2.75

Screen · VD-10D

10D Full Cover Tempered Glass

1,284 in stockSaved 30 Jul

Your price£1.50

ORDER HISTORY

My Orders

See every order placed on your account, its payment status, fulfilment progress and tracking information.

Orders

Order	Date	Items	Units	Total	Payment	Status	Tracking	Action
#VD-48291	10 Aug 2026	18	148	£2,184.20	Credit	Picking	Pending
#VD-47982	2 Aug 2026	12	72	£1,407.50	Paid	Delivered	DPD-982611
#VD-47442	21 Jul 2026	24	220	£3,860.00	Paid	Delivered	DPD-978311
#VD-46810	4 Jul 2026	19	164	£2,982.40	Paid	Delivered	RM-612842

FAST BUYING

Quick Reorder

Repeat frequently purchased items without rebuilding an order from scratch.

Frequently Purchased

Select	Product	SKU	Last Bought	Orders	Your Price	Available	Qty
	Bluetooth Earbuds BT003	VD-BT003	2 Aug	16	£8.20	214
	Lightning Fast Data Cable	VD-LTG01	10 Aug	28	£2.75	119
	10D Tempered Glass	VD-10D	21 Jul	31	£1.50	1,284

ACCOUNT PERFORMANCE

Spend & Investment

See how much your account has purchased, which categories you invest in most and how your buying changes over time.

Spend YTD

£61.4k

▲ 18.6% year on year

Lifetime Spend

£94.6k

188 completed orders

Average Order

£503

Across all channels

Savings vs Retail

£26.8k

Estimated trade advantage

Monthly Spend

6 months

Mar

Apr

May

Jun

Jul

Aug

Spend by Category

YTD

Cases & Covers£21,480 · 35%

Charging & Power£16,570 · 27%

Screen Protection£11,060 · 18%

Audio£7,370 · 12%

Other£4,920 · 8%

ACCOUNT DOCUMENTS

Invoices & Statements

Download invoices, credit notes and account statements without contacting the finance team.

Invoices YTD

74

£61.4k total

Outstanding

£2,184

Current

Overdue

£0

Account clear

Credit Notes

£420

4 issued YTD

Invoice History

Invoice	Order	Issue Date	Due Date	Total	Balance	Status	Document
VD-INV-9848	#VD-48291	10 Aug	9 Sep	£2,184.20	£2,184.20	30 Day
VD-INV-9792	#VD-47982	2 Aug	2 Aug	£1,407.50	£0	Paid
VD-INV-9714	#VD-47442	21 Jul	21 Jul	£3,860.00	£0	Paid

TRADE CREDIT

Credit Account

Your approved credit terms, current utilisation, upcoming due dates and recent payment history.

AVAILABLE CREDIT

£12,815.80

Gold account · £15,000 approved limit · 30-day payment terms.

Used£2,184.20

Available£12,815.80

Oldest due9 Sep

Account statusGood

Upcoming Payments

Next 30 days

VD-INV-9848 · 9 Sep£2,184.20

Overdue£0.00

Pending credits£0.00

Account in good standingNo overdue invoices or account restrictions.

DELIVERIES

Tracking

Track current deliveries and review carrier information for recently dispatched orders.

#VD-48291

Picking

148 units · Manchester warehouse

PlacedPickingDispatch

#VD-47982

Delivered

DPD · Tracking DPD-982611

2 AugDelivered 3 Aug

#VD-47442

Delivered

DPD · Tracking DPD-978311

21 JulDelivered 22 Jul

AFTER-SALES

Returns & RMA

Start a return from a previous order, upload evidence and follow the resolution from your account.

Open Returns

1

Awaiting inspection

Completed YTD

4

All resolved

Credits Issued

£420

YTD

Avg Resolution

1.6d

Your account average

Return History

RMA	Invoice	Product	Qty	Reason	Requested	Resolution	Status
RMA-2081	VD-INV-9790	VD-WLC005 Wireless Charger	4	Not charging	8 Aug	Replacement	Inspecting
RMA-1968	VD-INV-9542	VD-TG01 Glass Protector	12	Transit damage	18 Jun	Credit	Completed

HELP & SUPPORT

Support & Chat

Chat with your account team, raise a support ticket and keep a record of every conversation.

My Tickets

2 Open

#SUP-481 · Order VD-48291

Can you confirm dispatch time for the current order?

Updated 12 minutes ago

#SUP-466 · RMA-2081

Return inspection update required.

Updated yesterday

#SUP-438 · Product availability

Wireless charging restock question.

Closed · 3 Aug

#SUP-481 · Order VD-48291

Account Manager: Imran · Online

Open

Hi, can you confirm when order VD-48291 is likely to dispatch?17:36

Hi, the order is currently being picked in Manchester. It should move to packing shortly and we expect dispatch today if all lines pass final check.Support · 17:39

Perfect. Please send me the tracking once it is available.17:41

Absolutely. Tracking will appear in your account automatically and we will also send the dispatch notification.Support · 17:42

ACCOUNT UPDATES

Notifications

Product, order, credit, return and account updates relevant to your VEN-DENS account.

Today

3 notifications

3 saved products are back in stockWireless Charging Pad, Lightning Cable and BT003 Earbuds.

Order #VD-48291 is now picking148 units are being prepared at Manchester warehouse.

August statement is readyDownload it from Invoices & Statements.

Earlier

2 notifications

RMA-2081 received for inspectionThe warehouse team has received your returned items.

Credit review completedYour £15,000 account limit remains active.

ACCOUNT PROFILE

Profile & Company

Your business profile, contact information and account preferences.

Company Information

Trade account

Company Name

Account Number

Company Number

VAT Number

Business Type

Account Tier

Primary Contact

Buyer

First Name

Last Name

Email

Phone

Job Title

Account Manager

DELIVERY DETAILS

Addresses

Manage billing and delivery locations used by your team when placing orders.

Default DeliveryConnect Mobile · Manchester

42 Market Street
Manchester M1 1PW
United Kingdom

BillingConnect Mobile Ltd · Head Office

8 King Street
Manchester M2 4WQ
United Kingdom

Connect Mobile · Salford Branch

15 Regent Road
Salford M5 4QH
United Kingdom

COMPANY USERS

My Team

Manage colleagues who can place orders, view invoices or access account information.

Account Users

User	Email	Role	Can Order	Can View Finance	Last Login	Status
Adam Khan	buyer@connectmobile.co.uk	Primary Buyer	Yes	Yes	Today · 17:48	Active
Sarah Ali	accounts@connectmobile.co.uk	Finance	No	Yes	Today · 14:21	Active
John Patel	salford@connectmobile.co.uk	Branch Buyer	Yes	No	Yesterday · 16:10	Active

PREFERENCES

Settings

Manage account preferences, notifications and security options.

Notifications

Account preferences

Order updatesEmail and portal notifications are enabled.

Back-in-stock alertsEnabled for favourites.

Statement emailsMonthly statements sent to accounts@connectmobile.co.uk.

Security

Login protection

Two-factor authenticationEnabled

Last password change18 days ago

Active sessions2

Trusted devices3