⌕
CONTROL CENTRE

Good afternoon, Admin.

Live view of sales, stock, customers, fulfilment, cash flow and operational tasks across VEN-DENS.

£
Gross Sales · This Month
£186,420
▲ 12.8% vs previous month
▤
Orders · This Month
1,284
▲ 8.4% · 38 awaiting dispatch
▦
Stock Value
£428,760
74 SKUs below reorder point
♙
Active Trade Accounts
1,936
▲ 31 newly approved

Sales Performance

Last 12 months · net of refunds
View report
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
HistoricalCurrent period

Sales by Category

Current month
Details
£186kTotal
Cases & Covers42%
Charging & Power26%
Screen Protection19%
Other13%

Operations Alerts

Needs attention
74 low-stock SKUs31 products expected to stock out within 7 days.
£18,740 overdue credit12 trade accounts require finance follow-up.
Warehouse SLA healthy94.8% of orders dispatched within target.

Recent Activity

Live feed
£
Invoice VD-INV-9845 paid

Northwest Mobile Hub · £2,460.00

▦
Stock adjustment approved

VD-WLC005 · Manchester Warehouse

♙
Trade account approved

Connect Mobile Ltd · Gold tier

Today at a Glance

17:47
Sales£9.8k
Orders64
Picked51
Returns4

Latest Orders

OrderCustomerChannelItemsTotalPaymentFulfilmentOwner
#VD-48291
10 Aug · 17:32
Connect Mobile LtdTrade Portal48£2,184.20PaidPickingImran
#VD-48290
10 Aug · 17:11
Smart Fix UKSales Rep26£1,407.50CreditPackedJacky
#VD-48289
10 Aug · 16:48
Retail ConsumerWebsite3£64.80PaidQueuedOnline
#VD-48288
10 Aug · 16:34
Mobile Corner MCRTrade Portal74£3,926.40AwaitingOn HoldLee
BUSINESS INTELLIGENCE

Analytics

Commercial performance, product velocity, customer value, conversion and operational efficiency.

Revenue YTD£1.46m
Gross Margin38.4%
AOV£145.18
Repeat Rate64%
Stock Turn6.8x
Return Rate2.7%

Revenue vs Margin

Monthly
Mar
Apr
May
Jun
Jul
Aug

Customer Mix

Revenue contribution
1,936Trade accounts
Independent Retail46%
Repair Shops24%
Distributors18%
Direct Retail12%
↗

Top Growth Categories

Wireless charging, smart watch accessories and Type-C fast charging are growing fastest.

30 days+21.4%
▦

Stock Efficiency

Identify dead stock, excess holding and fast-moving products requiring higher reorder levels.

Slow stock126 SKUs
♙

Customer Retention

Track customer cohorts, repeat purchases and accounts showing reduced order activity.

At risk48
£

Profitability

Margin reporting by SKU, category, customer, salesperson, warehouse and order channel.

Current GM38.4%
COMMERCE

Sales Management

Track sales across trade portal, retail website, sales representatives, phone orders and direct account orders.

Today
£9,842
64 orders
This Week
£41,260
▲ 9.6%
This Month
£186,420
▲ 12.8%
Pending Quotes
£28,670
23 open quotes

Sales Register

OrderCustomerSales RepChannelNetVATGrossMarginStatus
#VD-48291Connect Mobile LtdImranTrade Portal£1,820.17£364.03£2,184.2039.2%Completed
#VD-48290Smart Fix UKJackySales Rep£1,172.92£234.58£1,407.5036.8%Credit
#VD-48288Mobile Corner MCRLeeTrade Portal£3,272.00£654.40£3,926.4034.1%Pending
FULFILMENT

Orders

Control the full order lifecycle from quote and payment through picking, packing, dispatch and delivery.

▧

Draft / Quote

Orders still being prepared or negotiated.

Open23
✓

Approved

Paid or credit-approved orders ready for release.

Queue38
▦

Picking

Orders currently allocated to warehouse pickers.

Active19
↗

Dispatched

Orders handed to courier and tracking issued.

Today51

Order Queue

OrderCustomerPriorityLinesUnitsWarehousePickerCourierStatus
#VD-48291Connect Mobile LtdHigh18148ManchesterAdamDPDPicking
#VD-48290Smart Fix UKNormal1272ManchesterHassanRoyal MailPacked
#VD-48288Mobile Corner MCRHigh31286Manchester—PalletCredit Hold
FINANCE DOCUMENTS

Invoicing

Create invoices, proformas, credit notes, account statements and payment records.

Invoiced · Month
£174.8k
1,201 invoices
Paid
£148.6k
85.0%
Outstanding
£26.2k
£18.7k overdue
Credit Notes
£4.3k
28 notes

Invoice Register

InvoiceCustomerIssueDueNetVATTotalBalanceStatus
VD-INV-9845Northwest Mobile Hub10 Aug10 Aug£2,050£410£2,460£0Paid
VD-INV-9834Mobile Corner MCR7 Aug6 Sep£3,272£654.40£3,926.40£3,926.4030 Day
VD-INV-9761Tech Zone Leeds10 Jul9 Aug£1,140£228£1,368£1,368Overdue
PROCUREMENT

Purchases

Supplier orders, factory purchases, landed cost, expected arrivals and receiving workflow.

Open PO Value
£214k
7 active POs
Incoming Units
38.6k
Next ETA 14 Aug
Avg Lead Time
31d
▼ 2.4 days
Supplier Fill Rate
96.2%
Target 95%

Purchase Orders

POSupplierItemsUnitsFOB CostFreightLanded Est.ETAStatus
PO-260814Zhongshan Factory A8612,400£47,220£4,980£54,14014 AugIn Transit
PO-260828Charging Supplier B348,200£38,600£3,820£44,10528 AugProduction
PO-260905Protection Factory C12018,000£61,400Pending£68,9005 SepConfirmed
AFTER-SALES

Returns & RMA

Validate returned items against invoice history and manage replacement, credit, inspection or rejection.

Open RMAs
28
8 awaiting inspection
Return Rate
2.7%
Within target
Credits This Month
£4.3k
28 credit notes
Avg Resolution
1.8d
▼ 0.4 day

RMA Queue

RMACustomerInvoiceSKUQtyReasonEvidenceResolutionStatus
RMA-2081Smart Fix UKVD-INV-9790VD-WLC0054Not charging3 photosReplaceInspecting
RMA-2078Mobile Corner MCRVD-INV-9752VD-TG0112Transit damageVideoCreditApproved
CATALOGUE

Products

Central product information for SKU, barcode, specifications, compatibility, media, pricing, stock and compliance documents.

Product Catalogue

ProductSKUCategoryBarcodeCostTradeRetailStockStatus
Bluetooth Earbuds BT003Universal · Black
VD-BT003Audio5063856006126£4.10£8.20£14.99214Active
Wireless Charging PadUniversal · 15W
VD-WLC005Charging5063856010055£3.05£6.90£12.9931Low Stock
10D Full Cover GlassiPhone · Multiple models
VD-10DScreen5063856031012£0.48£1.50£4.991,284Active
Smart Watch SW004Universal · Wearable
VD-SW004Smart5063856044104£15.20£27.50£44.9912Reorder
STOCK CONTROL

Inventory & Reporting

Live stock, reservations, warehouse locations, replenishment, valuation, ageing and inventory movement history.

Units On Hand
148k
Across 2,813 SKUs
Stock Value
£428k
At average landed cost
Below Reorder
74
31 critical
Slow / Dead Stock
126
£31.8k tied up

Inventory Health

By value
Healthy£323,420
Overstocked£52,880
Slow / Dead£31,860
Incoming£54,140

Stock Ageing

Current inventory
0–30d
31–60d
61–90d
91–180d
180d+

Inventory Exceptions

SKUProductWarehouseAvailableReservedIncomingReorder LevelVelocity / 30dAction
VD-SW004Smart Watch SW004Manchester1251203046Reorder
VD-WLC005Wireless Charging PadManchester311850080184Reorder
VD-C114Case Series 1-14Manchester62415012022Overstock
LOCATIONS

Stores & Warehouses

Manage fulfilment locations, bin capacity, stock ownership, transfers, opening hours and assigned teams.

Manchester Main Warehouse

Unit 4, 92 Broughton Lane, Salford, Manchester M7 1UF

Primary
124kUnits
2,410SKUs
51Dispatches today
94.8%SLA

London Trade Stock

Regional fulfilment / trade account allocation

Secondary
24kUnits
912SKUs
17Orders today
92.1%SLA

Quarantine / Returns

Inspection, damage, rejected stock and pending RMA

Restricted
386Units
112SKUs
28Open RMA
£3.8kValue
SUPPLY CHAIN

Suppliers

Factory and supplier records including pricing, lead time, MOQ, compliance, purchase history and supplier scorecards.

Supplier Directory

SupplierTypeCategoriesLead TimeMOQOpen POQualityOn-TimeStatus
Zhongshan Factory A
China · Primary
ManufacturerCables, Cases, Audio28–32 days500£54,14098.2%96.7%Approved
Charging Supplier B
China
ManufacturerCharging, Power30–35 days300£44,10597.6%93.8%Approved
Protection Factory C
China
ManufacturerGlass, Cases24–28 days1,000£68,90096.4%98.1%Approved
ACCOUNTS

Customers

One customer record for contacts, branches, pricing tier, credit, orders, returns, documents, notes and assigned sales owner.

Total Customers
6,482
Trade + retail
Active Trade
1,936
31 new this month
Gold / Distributor
284
61% of trade revenue
At-Risk Accounts
48
No order in 60+ days

Customer Directory

CustomerTierSales OwnerOrdersLifetime ValueCredit LimitBalanceLast OrderStatus
Connect Mobile Ltd
Manchester · 2 branches
GoldImran188£94,620£15,000£2,184TodayActive
Smart Fix UK
Leeds
StandardJacky74£37,890£7,500£4,220TodayActive
Tech Zone Leeds
Leeds · 3 contacts
GoldLee96£52,310£10,000£1,36841d agoCredit Hold
SALES PIPELINE

CRM & Leads

Manage prospecting, trade applications, callbacks, quotes, opportunities and account-growth tasks.

Open Leads
126
43 new this week
Pipeline Value
£92k
Across 61 opportunities
Win Rate
34.8%
▲ 4.1%
Callbacks Today
18
6 overdue
1

New Enquiry

New wholesale or distributor enquiries awaiting qualification.

Leads43
2

Qualified

Business verified, requirements and estimated spend confirmed.

Leads29
3

Quote / Trial

Pricing, quote, samples or opening order currently in discussion.

Value£48k
4

Won

Converted into active customer or distributor account.

This month31
CONTENT & GROWTH

Marketing & Content

Control homepage merchandising, promotions, customer segments, email campaigns, product feeds and SEO content.

▧

Homepage Merchandising

Banners, new arrivals, best sellers, campaign tiles and category ordering.

Live blocks14
✉

Email Campaigns

Segmented launches, restock alerts, abandoned cart and account reactivation.

Open rate31.4%
⌕

SEO Content

Product metadata, category pages, device guides and structured search content.

Pages flagged18
↗

Product Feeds

Approved product data exports for external channels and partner requirements.

Active feeds4
FINANCIAL CONTROL

Finance

Cash flow, receivables, payables, VAT, payment allocation, credit notes and management reporting.

Cash Collected · Month
£154k
85% of invoiced
Trade Receivables
£26.2k
£18.7k overdue
Supplier Payables
£118k
Next 30 days
VAT Position
£21.6k
Current quarter estimate

Receivables Ageing

Trade credit
Current£7,460
1–30 days£8,220
31–60 days£6,540
60+ days£3,980

Payment Methods

This month
Card / Online41%
Bank Transfer32%
Trade Credit22%
Other5%
TRADE FINANCE

Credit Accounts

Applications, approval, credit limits, available balance, ageing, holds and finance notes.

Credit Customers
412
21.3% of trade base
Total Limits
£1.18m
Across active accounts
Credit Used
£283k
24% utilisation
Accounts on Hold
12
£18.7k overdue

Credit Control

CustomerLimitUsedAvailableTermsOldest DueRiskHoldOwner
Connect Mobile Ltd£15,000£2,184£12,81630 days—LowNoFinance
Smart Fix UK£7,500£4,220£3,28030 days8 daysMediumNoFinance
Tech Zone Leeds£10,000£8,690£1,31030 days31 daysHighYesFinance
REPORTING

Reports

Pre-built operational and management reports with export, date range, warehouse and customer filters.

£

Sales by SKU

Units, net revenue, gross revenue, discounts and margin by product.

UpdatedLive
▦

Inventory Valuation

Stock at landed cost, trade value and retail value by warehouse.

Current value£428k
↻

Stock Movement

Receipts, sales, transfers, damages, returns and manual adjustments.

30d movements58k
♙

Customer Profitability

Revenue, discount, returns, delivery cost and margin per account.

Top account£94k
⇄

Supplier Performance

Lead time, fill rate, defect rate, cost changes and on-time delivery.

Avg OTIF96.2%
▧

VAT / Tax

Taxable sales, VAT output, returns and export treatment.

Quarter est.£21.6k
♟

Sales Rep Performance

Revenue, margin, new accounts, activity and commission reporting.

Top repImran
⚑

Exception Report

Low stock, pricing anomalies, negative margin, overdue credit and unusual activity.

Open exceptions93
ACCESS MANAGEMENT

Users

Internal team accounts, assigned role, store access, login status and recent activity.

System Users

UserEmailRoleLocationsLast LoginMFASessionsStatusAction
Arslan Janjuaadmin@ven-dens.co.ukSuper AdminAllToday · 17:41Enabled1Active•••
Imran Malikimran@ven-dens.co.ukSales ManagerAllToday · 16:52Enabled2Active•••
Hassan Khanwarehouse@ven-dens.co.ukWarehouseManchesterToday · 17:12Optional1Active•••
Sara Ahmedfinance@ven-dens.co.ukFinanceAllToday · 15:08Enabled1Active•••
AUTHORIZATION

Roles & Permissions

Control who can view, create, edit, approve and export information across every module.

Super Admin Permissions

Full system access
ModuleViewCreateEditApprove
Sales & Orders✓✓✓✓
Products & Inventory✓✓✓✓
Finance & Credit✓✓✓✓
Users & Roles✓✓✓✓
Security & Settings✓✓✓✓
CYBER CONTROL

Cyber & Security

Authentication, access policy, MFA, sessions, suspicious activity, backups, API keys and security configuration.

SECURITY POSTURE

Strong protection

Core access controls are healthy. Two recommendations remain: enforce MFA for all warehouse supervisors and rotate one legacy integration key.

Security Controls

System policy
Multi-Factor AuthenticationMandatory for Admin, Finance and Sales Manager
Enabled
Password Policy12 characters · complexity · history 5
Strong
Session Timeout30 minutes inactive · 12 hours maximum
Active
IP / Device AlertsNew device and unusual location detection
Enabled
Backup StatusDatabase + media · encrypted · 30-day retention
Healthy
API Key RotationOne key older than 180 days
Review

Recent Login Activity

Last 24 hours
✓
Successful login · Admin

Manchester, UK · Safari / macOS · Known device

✓
Successful login · Finance

Manchester, UK · Chrome / Windows

⚑
Blocked login attempt

Unknown IP · incorrect password · warehouse account

Security Settings

Quick controls
Force MFA for privileged rolesRecommended
Block impossible-travel loginsGeo anomaly protection
Email suspicious login alertsSecurity inbox
Allow shared warehouse sessionsNot recommended
TRACEABILITY

Audit Logs

Immutable history for sensitive actions including pricing, credit, refunds, stock changes, roles and settings.

2026-08-10 17:44:03 AUTH user=admin@ven-dens.co.uk action=SESSION_REFRESH ip=81.102.xxx.xxx
2026-08-10 17:32:18 ORDER order=VD-48291 action=APPROVED user=imran@ven-dens.co.uk total=2184.20
2026-08-10 17:25:54 STOCK sku=VD-WLC005 action=ADJUSTMENT qty=-4 reason=damaged user=warehouse@ven-dens.co.uk
2026-08-10 17:18:11 CREDIT account=Connect_Mobile action=LIMIT_REVIEWED old=12000 new=15000 approver=finance@ven-dens.co.uk
2026-08-10 17:06:27 INVOICE invoice=VD-INV-9845 action=PAYMENT_ALLOCATED amount=2460.00
2026-08-10 16:58:42 SECURITY account=warehouse@ven-dens.co.uk action=LOGIN_FAILED reason=INVALID_PASSWORD attempts=3
2026-08-10 16:40:10 PRODUCT sku=VD-SW004 action=TRADE_PRICE_CHANGED old=26.00 new=27.50 approver=admin@ven-dens.co.uk
2026-08-10 16:12:09 USER user=hassan@ven-dens.co.uk action=PERMISSION_UPDATED role=Warehouse_Manager
CONFIGURATION

System Settings

Business identity, commerce rules, tax, order numbering, notifications, integrations, warehouse and portal configuration.

Business & Commerce

General settings

Operational Controls

Workflow switches
Require approval below margin floorPrevents unapproved low-margin sales
Reserve stock on approved orderImmediately reduces available stock
Auto-hold overdue credit customersBased on finance rules
Allow negative inventoryNot recommended

Notifications

Email / internal
Low stock alertsProduct manager + purchasing
High-value order approvalOrders above £5,000
Overdue credit remindersDaily finance digest
RMA SLA warningAfter 24 hours open

Integrations

Connected services
Payment GatewayOnline card payments
Connected
Courier / TrackingDispatch labels and tracking
Connected
AccountingInvoice / payment sync
Review
Email / SMSTransactional notifications
Connected