Customer Overview

Welcome back, Sarah. Here is the latest update on your flooring project.

SB
Sarah BennettCustomer #CCW-1048
Active Flooring Project

Your new carpet installation is progressing well.

Your measurement has been completed, quotation approved and materials reserved. The next scheduled step is fitting on 8 August 2026.

Current Project
Carpet Fitting

3 rooms, hallway and stairs

Approved Total
£2,185.00

Deposit received: £650.00

Installation Date
08 Aug

Arrival window: 09:00–11:00

Outstanding Balance
£1,535.00

Due on installation completion

Luxury Twist Carpet Supply & Fitting

Project reference CCW-JOB-2481 · RH10 6BT

In Progress
FlooringLuxury Twist 42oz
ColourWarm Stone
Measured Area68 m²
Assigned FitterDaniel Reed
Quotation approved68% completeInstallation pending

Recent Updates

Last 7 days
Materials reserved

Your carpet and underlay are allocated.

Fitting date confirmed

8 August, 09:00–11:00 arrival.

Quote accepted

Quotation #Q-2026-178 approved online.

My Services & Pricing

Review every product, service and charge included in your project.

Carpet Supply

Luxury Twist 42oz · Warm Stone

Flooring area68 m²
Unit rate£18.50 / m²
Material subtotal£1,258.00
Service total£1,258.00

Premium Underlay

High-density thermal underlay

Coverage68 m²
Unit rate£5.25 / m²
Material subtotal£357.00
Service total£357.00

Professional Fitting

Rooms, hallway and stairs

Scheduled
Standard fitting£390.00
Stair fitting£125.00
Door bars & finishing£35.00
Service total£550.00

Removal & Disposal

Existing carpet and underlay

Old flooring removal£60.00
Responsible disposal£40.00
Promotional discount-£80.00
Service total£20.00

Project Tracking

Follow each stage from enquiry through fitting and completion.

Project CCW-JOB-2481

Luxury Twist Carpet · 14 Meadow Close, Crawley, RH10 6BT

Installation Scheduled
Enquiry Received

Online request received on 23 July 2026. A showroom advisor contacted you the same day.

Home Measurement Completed

Measurements completed by James Hall on 26 July 2026. Total measured area: 68 m².

Quotation Approved

Quotation Q-2026-178 accepted and deposit paid on 28 July 2026.

Materials Reserved

Carpet, underlay and accessories reserved in warehouse stock.

Installation Scheduled

Your fitting is booked for 8 August 2026. The fitter will arrive between 09:00 and 11:00.

Final Inspection & Completion

You will be able to approve completion, receive your invoice and access warranty documents.

Quotes & Documents

Securely view or download your project paperwork.

Approved QuotationQ-2026-178 · PDF · 248 KB
Deposit ReceiptPayment £650.00 · PDF · 112 KB
Measurement Summary68 m² · PDF · 184 KB
Installation Booking08 Aug 2026 · PDF · 92 KB
Warranty InformationAvailable after completion
Final InvoiceGenerated after installation

Customer Support

Send a message, ask about pricing or request an update.

Support Requests

2 conversations
#SUP-104 · Installation access

Can the fitter move the sofa?

Open · Updated 18 min ago
#SUP-098 · Colour confirmation

Warm Stone sample confirmed.

Resolved · 29 July
Hi, can the fitting team help move the larger sofa before installation?Sarah · 10:04
Yes, our fitter can assist with one large item. Please make sure smaller belongings are removed before arrival.Support Team · 10:12
Perfect, thank you. Is there anything else I need to prepare?Sarah · 10:15
Please clear fragile items and ensure access to each room. We will call around 30 minutes before arrival.Support Team · 10:18

My Profile

Keep your contact and installation details accurate.

SB

Sarah Bennett

Customer since July 2026

Customer IDCCW-1048
Active projects1
Preferred contactWhatsApp
Account status
Action completed