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CrownDrive Motors UK • Customer Account

Welcome back, Sarah

Account verified
Your current purchase

2021 BMW X3 xDrive20d M Sport

Your vehicle is in final quality control and is scheduled for showroom collection. Finance is approved, the balance is clear, and your handover documents are being prepared.

£31,995Vehicle price
£4,000Your deposit
£0Pending balance
07 AugCollection date
BMW X3
Final QC
90%
Vehicle preparation complete
Approved
£27,995
Finance amount approved
12:00
Collection appointment • 07 Aug
12 mo
Warranty cover included

Purchase Progress

Order #SO-1084
On track
Vehicle reservedDeposit received • 02 Aug 2026
Finance approvedBlack Horse • 05 Aug 2026
Documents verifiedIdentity and address checks completed
Final quality controlValet, inspection and handover preparation in progress
Collection & handover07 Aug 2026 • 12:00 • Crawley showroom

Quick Actions

Manage your purchase and ownership

My Vehicle

Preparing for collection
BMW X3

2021 BMW X3 xDrive20d M Sport

Premium SUV • Alpine White • Automatic • Diesel

34,200 miles2.0 DieselAutomatic5 doorsULEZ compliant
RegistrationLK21 XDR
Stock IDCDM-2088
First registered18 Mar 2021
Service historyFull
MOT expiry20 Mar 2027
Keys2

Preparation Checklist

Vehicle status before handover
Mechanical inspectionCompleted
Service checkCompleted
MOT statusValid
Interior valetCompleted
Exterior detailingCompleted
Final quality controlIn progress
Warranty activationScheduled
Handover packPreparing
Overall preparation: 90%

My Order

Finance complete
#SO-1084
Order reference
£31,995
Vehicle purchase price
£4,000
Deposit paid
£0
Outstanding balance
ItemDescriptionAmountStatus
Vehicle2021 BMW X3 xDrive20d M Sport£31,995Confirmed
DepositReservation / purchase deposit-£4,000Paid
FinanceBlack Horse approved advance-£27,995Approved
DeliveryShowroom collection£0Included
Warranty12-month warranty packageIncludedIncluded
Balance due
£0Clear

Finance & Payments

Approved

Finance Agreement

Application FIN-2078
£27,995Amount financed
ProviderBlack Horse
ProductHire Purchase
Term48 months
Deposit£4,000
Representative APR9.4%
Estimated monthly payment£699.18
StatusApproved

Payment History

Order payments recorded by CrownDrive
02 Aug 2026£500 reservation
05 Aug 2026£3,500 additional deposit
06 Aug 2026£27,995 finance confirmed
Outstanding£0

Appointments

TypeVehicleDateTimeLocationAdvisorStatus
Vehicle CollectionBMW X3 xDrive20d M Sport07 Aug 202612:00Crawley ShowroomDaniel FosterConfirmed
Finance ConsultationBMW X3 xDrive20d M Sport05 Aug 202615:30Video CallSophie BennettCompleted

Collection & Delivery

Preparing handover

Collection Details

Handover HND-6052
Date07 Aug 2026
Time12:00
LocationCrownDrive Motors, Crawley
Sales ExecutiveDaniel Foster
Collection typeShowroom handover
Expected duration30–45 minutes

Handover Checklist

9 of 10 steps complete
Payment completeDone
Finance completeDone
ID verificationDone
Vehicle inspectionDone
Warranty registrationDone
Final quality controlIn progress

My Documents

8 files
Order ConfirmationOrder #SO-1084 • 02 Aug 2026
Deposit Receipt£4,000 paid • 05 Aug 2026
Finance AgreementBlack Horse • FIN-2078
Warranty Schedule12-month cover • activation pending
Vehicle InspectionPre-sale inspection • passed
Verification RecordIdentity and address checks

Warranty & Aftersales

Cover included

Warranty Cover

Starts on vehicle handover
Cover period12 months
Start date07 Aug 2026
Expiry06 Aug 2027
Mileage at start34,200 miles
StatusActivates at handover

Ownership Reminders

Useful future dates
Next recommended serviceMar 2027
MOT expiry20 Mar 2027
Warranty expiry06 Aug 2027
Upgrade reviewAug 2028

Support

My Tickets

Customer support and aftersales
SUP-3091 • Collection document questionAsked whether proof of insurance is required at handover.
Open
SUP-3079 • Deposit receiptReceipt requested after additional deposit payment.
Resolved

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Profile & Verification

Verified
SC

Sarah Collins

Customer ID CST-10428

Identity verified
ProfessionSenior HR Manager
EmployerNorthbridge Consulting
Customer sinceAug 2026
Preferred contactEmail & SMS

Personal Details

Manage your customer information
Driving LicenceVerified • currentPassed
Proof of AddressVerified • Jul 2026Passed
Identity CheckCompleted • 98.9% matchPassed
Saved