Dealership Dashboard

Internal management • CrownDrive Motors UK

Performance Overview

+8.4%
86
Vehicles in live stock
+12.1%
£418k
Sales value this month
+6.8%
127
New enquiries this month
£18,940
9
Outstanding customer balances

Sales Performance

Retail vehicle sales • last 8 months
JanFebMarAprMayJunJulAug

Recent Activity

Live dealership actions
Finance approvedSarah Collins • BMW X3 xDrive20d
8 min
Vehicle publishedStock #CDM-2086 • Audi A5 S line
21 min
Deposit received£500 • James Turner • Order #SO-1078
44 min
KYC review requiredMichael Reed • driving licence mismatch
1 hr
Delivery scheduledRange Rover Evoque • Manchester
2 hrs

Stock Health

Inventory status
Available61
Reserved8
Preparation10
Sale Pending7

Finance Pipeline

Current applications
Submitted17
Under Review8
Approved11
Declined3

Today

Appointments & handovers
Test drives7
Vehicle viewings4
Collections3
Deliveries2

Car Listings

VehicleStock / RegPurchase CostRetail PriceMarginMileageStatusDays in StockActions

Sales & Orders

34
Sales this month
£418,270
Gross retail value
£63,840
Estimated gross margin
4.6 days
Average deal completion
OrderCustomerVehicleSale PriceDepositFinanceBalanceStatusSalesperson
#SO-1084
06 Aug 2026
Sarah Collins2021 BMW X3 M Sport£31,995£4,000Black Horse£0Ready for handoverDaniel Foster
#SO-1083
06 Aug 2026
James Turner2022 Audi A5 S line£30,995£500Cash£30,495Deposit paidEmily Harris
#SO-1082
05 Aug 2026
Michael Reed2022 Tesla Model 3 LR£25,990£2,500Santander CF£0Finance processingDaniel Foster
#SO-1081
04 Aug 2026
Amelia Price2023 VW Golf R-Line£23,995£3,000Motonovo£0CompletedEmily Harris

Customer Records

CustomerContactProfessionInterested / Owned VehicleKYCFinanceLifetime ValueLast Activity
SC
Sarah Collins
CST-10428 • London
+44 7700 900221
sarah.collins@example.co.uk
Senior HR Manager
Northbridge Consulting
BMW X3 xDrive20d M SportVerifiedApproved£31,9958 min ago
JT
James Turner
CST-10419 • Surrey
+44 7700 900587
j.turner@example.co.uk
Operations Director
Turner Logistics Ltd
Audi A5 S line SportbackVerifiedNot Required£30,99544 min ago
MR
Michael Reed
CST-10396 • Essex
+44 7700 901143
m.reed@example.co.uk
Software Engineer
Vector Systems
Tesla Model 3 Long RangeReviewUnder Review£25,9901 hr ago
AP
Amelia Price
CST-10374 • Kent
+44 7700 901566
amelia.price@example.co.uk
Accountant
Price & Cole LLP
VW Golf R-LineVerifiedApproved£23,995Yesterday

Finance Management

39Applications this month
17Open applications
82%Approval rate
£22,480Average amount financed
9.4%Average representative APR
ApplicationCustomerVehiclePriceDepositTermEmployment / IncomeLenderStatus
FIN-2078Sarah CollinsBMW X3 M Sport£31,995£4,00048 monthsEmployed • £58,000 p.a.Black HorseApproved
FIN-2077Michael ReedTesla Model 3 LR£25,990£2,50060 monthsEmployed • £64,500 p.a.Santander CFUnder Review
FIN-2076Amelia PriceVW Golf R-Line£23,995£3,00048 monthsPartner • £71,000 p.a.MotonovoApproved
FIN-2075Oliver GrantRange Rover Evoque£28,995£1,50060 monthsSelf-employed • £49,000 p.a.Close BrothersMore info required

Payments & Pending Balances

£18,940
Total outstanding
£7,250
Due within 48 hours
£84,600
Received this month
2
Refunds pending
RefCustomerOrderVehicleTotalPaidBalanceMethodDue DateStatus
PAY-9018James Turner#SO-1083Audi A5 S line£30,995£500£30,495Bank Transfer08 Aug 2026Pending balance
PAY-9017Oliver Grant#SO-1079Range Rover Evoque£28,995£21,500£7,495Finance + Card07 Aug 2026Due tomorrow
PAY-9016Sarah Collins#SO-1084BMW X3 M Sport£31,995£31,995£0FinancePaidPaid
PAY-9015Amelia Price#SO-1081VW Golf R-Line£23,995£23,995£0Finance + DebitPaidPaid

Customer Verification / KYC

8
Checks awaiting review
93%
Verification pass rate
3
Document mismatches
1
Enhanced review case
MR

Michael Reed

CST-10396 • Finance applicant

Manual review required
Date of Birth14 May 1991
NationalityBritish
ProfessionSoftware Engineer
EmployerVector Systems
Annual Income£64,500
Address tenure4 years 7 months

Verification Checklist

Identity, address and finance-supporting documents
Driving LicenceUploaded 06 Aug • name verified
Passed
Proof of AddressUtility bill • issued Jul 2026
Passed
Bank StatementAddress line differs from application
Review
Employment EvidenceLatest payslip • Vector Systems
Passed
Identity MatchFace/document confidence 98.7%
Passed
Fraud IndicatorsNo high-risk markers detected
Clear

Appointments

Showroom Calendar

Test drives, viewings, valuations, collection and delivery
27
28
29
30
31
1
10:00 Test Drive • BMW X3
2
13:30 Valuation • Audi Q5
3
4
11:00 Collection • VW Golf
5
15:00 Finance Consult
6
10:30 Test Drive • Tesla
14:00 Viewing • Porsche
7
12:00 Handover • BMW X3
8
09:30 Delivery • Evoque
9
10
11
16:00 PX Valuation
12
13
14
10:00 Test Drive • Audi A5
15

Part Exchange Valuations

New Requests2
2019 BMW 320d67,200 mi • full service history
Expected £12,000–£13,500
2020 Ford Kuga ST-Line49,800 mi • automatic
Expected £14,500–£16,000
Inspection Booked1
2021 Mercedes A18031,400 mi • 07 Aug 11:30
Guide £17,250
Valued2
2018 Audi Q3 S line72,100 mi • minor alloy damage
Offer £12,900
2020 VW Tiguan51,600 mi • 2 owners
Offer £17,400
Accepted1
2019 Volvo XC40Trade-in against BMW X3
Accepted £15,800
Completed4
2020 Toyota C-HRStock intake #PX-9081
Acquired £14,250

Delivery & Vehicle Handover

JobCustomerVehicleTypeDate / TimeDestinationChecklistStatus
HND-6052Sarah CollinsBMW X3 M SportShowroom Collection07 Aug • 12:00Crawley Showroom9/10 completeFinal QC
DLV-6051Oliver GrantRange Rover EvoqueHome Delivery08 Aug • 09:30Manchester M207/10 completeScheduled
HND-6049Amelia PriceVW Golf R-LineShowroom Collection04 Aug • 11:00Crawley Showroom10/10 completeCompleted

Support & Aftersales Tickets

TicketCustomerVehicleCategorySubjectPriorityAssigned ToStatusUpdated
SUP-3088Henry Blake2021 Audi Q5WarrantyDashboard warning lightHighAftersales TeamInvestigating18 min
SUP-3087Lucy Hammond2022 BMW 420iDocumentsWarranty certificate copyNormalEmma WalshOpen1 hr
SUP-3086David Morris2020 Porsche MacanServiceBook annual serviceNormalService DeskBooked3 hrs

Document Centre

Sales Agreements

Customer order forms, invoices, deposit receipts and signed purchase documents.

238 files

Finance Documents

Applications, lender decisions, pre-contract information and supporting files.

174 files

KYC & Identity

Identity, address, driving licence and verification evidence with audit history.

391 files

Vehicle Documents

Inspection sheets, service records, invoices, MOT-related and stock preparation files.

612 files

Warranty

Warranty schedules, activation documents, claims and aftersales correspondence.

126 files

Delivery & Handover

Handover checklists, delivery notes, signatures and completion records.

204 files

Users & Permissions

UserRole / ProfessionDepartmentPhoneLast Login2FAStatus
Oliver LangfordSuper AdministratorManagement+44 1293 555 101NowEnabledActive
Daniel FosterSenior Sales ExecutiveSales+44 1293 555 11212 min agoEnabledActive
Sophie BennettFinance & Compliance ManagerFinance+44 1293 555 11831 min agoEnabledActive
Emma WalshCustomer Experience ExecutiveAftersales+44 1293 555 1271 hr agoOptionalActive

Role Permission Matrix

Example module-level access configuration
Module
Admin
Sales
Finance
Stock
Support
Dashboard
✓
✓
✓
✓
✓
Vehicle Listings
✓
✓
✓
Customer Records
✓
✓
✓
✓
Finance / KYC
✓
✓
Payments
✓
✓
✓
Reports
✓
✓
✓
✓

Reports & Analytics

Sales Performance

Revenue, units sold, average selling price, gross margin and conversion by salesperson.

Inventory Ageing

Days in stock, acquisition cost, preparation spend, price changes and stock turn.

Finance Performance

Applications, approvals, lender mix, average advance, term and finance penetration.

Lead Conversion

Enquiries by source, response speed, appointments, test drives and sales conversion.

Part Exchange

Valuation requests, accepted offers, acquisition variance and resale margin.

Outstanding Balances

Open balances, ageing, expected receipts, refunds and payment reconciliation.

Portal Settings

Dealership Profile

Trading name, company information, showroom address, contact details and opening hours.

Vehicle & Pricing

Stock statuses, preparation stages, margin rules, reservation fees and pricing settings.

Finance Providers

Lender profiles, finance products, term ranges and internal application routing.

Notifications

Email, SMS and internal alerts for leads, payments, KYC, finance and appointments.

Documents & Templates

Invoice, quotation, purchase, handover, warranty and customer communication templates.

Security & Audit

2FA policy, session security, role restrictions, access logs and change history.

Integrations

Website enquiry sync, payment gateway, finance/lender tools and messaging channels.

Booking Rules

Test-drive slots, salesperson availability, blackout dates and handover scheduling.

Data & Backups

Retention rules, exports, backups, archive policies and system data management.

Saved