Your plumbing account, jobs and payments in one place.
View upcoming visits, check job history, approve quotations, pay invoices and contact the PrimeFlow team without having to repeat your property details each time.
Recent service activity
Your latest plumbing jobs and booking updates.
| Job | Property | Date | Engineer | Status |
|---|---|---|---|---|
Kitchen Leak #PF-10428 | 14 Mill Road, Crawley | 18 Aug 2026 | Daniel Clarke | Assigned |
Cistern Repair #PF-10291 | 14 Mill Road, Crawley | 22 Jul 2026 | Adam Hughes | Completed |
Radiator Valve #PF-10174 | 8 Ash Grove, Horsham | 06 Jun 2026 | Daniel Clarke | Completed |
Latest updates
Messages from your jobs and account.
Engineer assigned
Daniel Clarke has been assigned to booking #PF-10428.
Invoice available
Invoice INV-2084 for £186.00 is ready to view and pay.
Support replied
Your question about access at the Horsham property has been answered.
Bookings & Jobs
Track planned visits, active work and engineer status.
| Booking | Service | Property | Date / Time | Engineer | Status | |
|---|---|---|---|---|---|---|
| #PF-10428 | Kitchen Leak Inspection | 14 Mill Road, RH10 1AA | 18 Aug • 11:00–13:00 | Daniel Clarke | Engineer Assigned | |
| #PF-10466 | Annual Plumbing Check | 8 Ash Grove, RH12 1PP | 29 Aug • 09:00–11:00 | To be assigned | Confirmed |
Visit details
Kitchen leak inspection
18 August 2026
11:00–13:00
Priority: Standard
Property instructions
Customer will be present. Side gate access available. Please call 10 minutes before arrival.
Reported issue
Slow leak under kitchen sink near isolation valve. Photos previously shared with support.
Service History
Completed plumbing work stored against your account.
| Job | Service | Address | Completed | Engineer | Total | Record |
|---|---|---|---|---|---|---|
| #PF-10291 | Cistern Repair | 14 Mill Road, Crawley | 22 Jul 2026 | Adam Hughes | £148.00 | Complete |
| #PF-10174 | Radiator Valve Replacement | 8 Ash Grove, Horsham | 06 Jun 2026 | Daniel Clarke | £215.00 | Complete |
| #PF-10092 | Tap Cartridge Replacement | 14 Mill Road, Crawley | 17 Apr 2026 | Adam Hughes | £126.00 | Complete |
| #PF-09931 | Shower Leak Repair | 14 Mill Road, Crawley | 09 Jan 2026 | Daniel Clarke | £275.00 | Complete |
My Properties
Addresses and plumbing records linked to your customer account.
14 Mill Road, Crawley
West Sussex • RH10 1AA
8 Ash Grove, Horsham
West Sussex • RH12 1PP
Quotes
Review, approve or query quotations issued for your jobs.
| Quote | Service | Property | Issued | Amount | Status | Action |
|---|---|---|---|---|---|---|
| Q-1184 | Kitchen isolation valve & pipe repair | 14 Mill Road | 16 Aug 2026 | £186.00 | Awaiting Approval | |
| Q-1118 | Radiator valve replacement | 8 Ash Grove | 04 Jun 2026 | £215.00 | Accepted |
Invoices & Payments
View balances, payment status and completed transactions.
| Invoice | Job | Issued | Due | Total | Status | |
|---|---|---|---|---|---|---|
| INV-2084 | #PF-10428 | 16 Aug 2026 | 23 Aug 2026 | £186.00 | Payment Due | |
| INV-2017 | #PF-10291 | 22 Jul 2026 | 22 Jul 2026 | £148.00 | Paid | |
| INV-1912 | #PF-10174 | 06 Jun 2026 | 06 Jun 2026 | £215.00 | Paid |
Documents
Quotes, invoices, job reports and customer records available to download.
Job Report — PF-10291
Cistern repair completion record
22 July 2026
Invoice — INV-2017
Paid invoice for £148.00
22 July 2026
Workmanship Record
Supporting record for completed radiator work
06 June 2026
Messages & Support
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Conversation history
Messages linked to your customer account.
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Notifications
Important updates about bookings, quotes, invoices and your account.
Engineer assigned to #PF-10428
Daniel Clarke will attend your kitchen leak visit on 18 August between 11:00 and 13:00.
Invoice INV-2084 is ready
£186.00 is currently outstanding. The invoice can be viewed and paid from your account.
Support replied to your message
PrimeFlow Support confirmed the access instructions saved against your upcoming visit.
Upcoming annual plumbing check
Your Horsham property is booked for 29 August between 09:00 and 11:00.
Profile & Security
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Personal details
Information used for bookings and account communication.
Security & preferences
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Two-factor authentication
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SMS appointment updates
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Service reminders
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